Communication and Organizational Implications of a Multi-Media Application for Reporting on Telework
نویسنده
چکیده
Various authors report that managers of teleworkers perceive the management of teleworkers to be problematic. To counter this, a multimedia mail type of application was developed that could allow teleworkers to create detailed multi-media reports on their work. In this paper, I report on the rationale used to justify the design of the application, propose a critique of this rationale, and present empirical observations of communication and organizational issues that appeared in a field study of the application. Finally, I draw out the technology design and organizational implications of the study.
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